Testimonials | Satisified Car Rental CustomersJetsetter Car Rentals, as a long term member of the Gold Coast Tourism Bureau, has an excellent reputation for service and reliability provided throughout the Southern Gold Coast and Tweed region, their standard has never diminished.
Department of Management University, MS 38677
To My Fellow International Travellers
From: Dr Michael Harvey University of Arizona & Bond University (Australia)
Re: Personal Testimony
Global travel necessitates managing the minutes of details to insure the success of a trip. Without this attention to precision, a trip can go disastrously wrong! And, we have all had that nightmare.
Having travelled to Australia for eleven-years, I can assure you no one stays on top of the details for his clients like Uben Naidoo of Jetsetter Car Rentals.
Disembarking from a plane after 17 hours,the last thing you want is a problem.
In the time that I have been using Jetsetter Car Rentals,I have never had the slightest level of inconvenience or delay due to a mistake on the part of Uben or his team of customer service managers.
I cannot think of one instance where my expectations were not met or exceeded by those at Jetsetter Car Rentals.
Give Jetsetter Car Rentals,Uben and his friendly team an opportunity to show you what customer service used to be like in the bygone days when the customer was ‘king’.
I will highly recommend Jetsetter Car Rentals as my number one choice for car rentals on the Gold Coast.
This is just a short email to thank you for your kind and helpful service when I rented a car with your company last week.
I am a frequent user of rental cars and I really appreciate it when I see that the service provider has gone the added distance in ensuring my experiance with them is the best it can be.
The car was clean and fresh. Available when I arrived and efficently handled allowing me to continue on my way with minimal delay.
This is my first time with your company and you will be my rental company of choice when I return to the Gold Coast. Well done
Our last trip was about 7 and a half years ago where we found Uben and liked the convenience of being so close to the airport and close to our accommodation. Uben was very helpful in getting a car prepared for us with 2 car seats as we had our two eldest daughters Alessia (2 years old) and Amelia who was only 6mths old.
This time we did not even look into other companies!
When i called to make a booking Uben told me that he didn’t remember us (not that i thought he would!) but i told him he may remember us when he sees us in person!! And that he did!
He was very prompt in coming to pick us up at the airport, was able to again give us a reliable car that we used for our 8 day stay.He even upgraded to his luxury car range,a toyota avalon with all the bells and whistles and even cruise control you know,and all this at no extra cost.
It is a pleasure doing business with you Uben and rest assured that as long as we keep visiting the Gold Coast we will keep coming back to you.
I have no hesitation in recommending Jetsetter to other families with young children whilst they visit the Gold Coast.
We have found your service to be efficient, reliable, cost effective and personal.
We have absolutely no hesitation in recommending your company to all our friends and relatives.
Thank you once again,
Our family had a fantastic time visiting the theme parks.
The car allowed us more time to enjoy the sights around the Gold Coast rather than waiting for buses and taxis.
The Toyota Avalon that we used was clean,reliable and good to drive.
We have no hesitation referring you to friends family and work colleagues and your service and support was greatly appreciated.
All the very best for your future.
The added use of the GPS guidance device was absolutely marvellous too, and allowed us to see a lot more around the whole Gold Coast area than we may have otherwise been able to had we been reliant on maps. Your Jetsetter Car Rentals location is very handy to the Gold Coast airport and we appreciated your courtesy pick up and drop off at the airport.
I was also delighted to discover that you were a former resident and mechanic from my city of North Shore in Auckland, New Zealand. So your understanding of Kiwis and our requirements, and your extensive experience with motor vehicles was most welcome thank you.
We greatly enjoyed our Gold Coast holiday, made all the better by your assistance, and look forward to doing it all over again in future years.
Furthermore, the friendliness and attention to detail added a softer touch to customer care. This together with the competitive rates offered was certainly a major draw card.
I will certainly contact you on my next visit to the Gold Coast.
Current Financial crisis have hit us hard, but we have always found your services to be affordable. I have already mentioned your company to three of my friends who are intending to fly to Gold Coast over the next few months
Uben is a good caring person that has always looked after the older folk.
I will be back for sure
The Avante was a dream to drive! We had a great trip and the service you provided was fantastic! I will highly recommend you to all my fellow ‘dodo’ staff!
We look forward to seeing you next time we are in sunny Gold Coast!!
During our stays we’ve always rented a car from Jetsetter Car Rentals.
We have found Uben and Jane very honest people to deal with and they have always provided us with a reliable vehicle at a reasonable price.
We can highly recommend Jetsetter Car Rentals as an excellent company to deal with for all your car hire requirements.
Just wanted to say how wonderful your service is at Jetsetter.
It is so nice to work with such dedicated,friendly and committed people such as yourself.
Wishing you the very best for your business.
Once again your service was second to none. We have used your services in the past and will continue to book through yourself each time we visit the Gold Coast.
Booking through yourself is so easy and stress free – personalised friendly service, convenient location, pick up and drop off at the airport, competitive rates and great vehicles to accomodate the 6 of us!
Why would you go anywhere else!
Thanks Uben, we look forward to seeing you again soon.
(One certain wouldnt receive such courteous service and friendliness when dealing with a multinational rental company !)
Dad and I LOVED the Toyota Cresta- just like driving a limousine! He wanted to buy it take back to Tassie! What a great car and so well kept inside and out.
Again,Uben thank you so much for your kindness
Its been great to deal directly with the owner of the business who is committed to operating a successful small business and who really cares about providing personal service by comparison to the larger commercial car rental companies.
I have no hesitation on recommended Uben’s great service to my friends and family.See u next year mate.
We were able to travel very comfortably in the vehicle you gave us, which made our holiday all the more enjoyable.
Thank you and I’ll be sure to let any friends know who to contact should they require a vehicle in Queensland.
Thanks for your affordable and reliable services.I have been supporting u now for the last 3 years and will be back again.
Looking forward to seeing you soon…
I always have a great time…
And I always tell my friends…
About my friends at Jetsetter…
Will you be taking tours of famous places at Surfers?
To be picked up at the Gold Coast airport within 5 minutes of calling is impressive and the 2 minute drive talking to Uben who is so caring and loving towards our welfare although this was the first time we met.
Now this is not what you get from all business owners you certainly stand out from the ordinary.
See you soon
We will be back up your way next year and won’t hesitate to contact you when we need to hire a car. We will also be more than happy to recommend your service to our family members and business contacts as we were so well looked after.
I did speak to people that are visiting Gold Coast about your good service. We will surely use your rental service when next in Gold Coast.The toyota grande was really smooth to drive and with such low kms and it such prestine condition i will want the very same car on my next holiday.
I have been using your service for 5 years now and keep coming back to you for a car rentals Gold Coast because I know I will always get a top quality vehicle and service second to none. Once again you have not let me down this time.
I do and will always recommend Jetsetter Car Rentals to anyone visiting the Gold Coast.