Testimonials | Satisified Car Rental Customers

School of Business Administration
Department of Management University, MS 38677

 

To My Fellow International Travellers

From: Dr Michael Harvey University of Arizona & Bond University (Australia)

Re: Personal Testimony

Date: 11/7/14

Global travel necessitates managing the minutes of details to insure the success of a trip. Without this attention to precision, a trip can go disastrously wrong! And, we have all had that nightmare.

Having travelled to Australia for eleven-years, I can assure you no one stays on top of the details for his clients like Uben Naidoo of Jetsetter Car Rentals.

Disembarking from a plane after 17 hours,the last thing you want is a problem.

In the time that I have been using Jetsetter Car Rentals,I have never had the slightest level of inconvenience or delay due to a mistake on the part of Uben or his team of customer service managers.

I cannot think of one instance where my expectations were not met or exceeded by those at Jetsetter Car Rentals.

Give Jetsetter Car Rentals,Uben and his friendly team an opportunity to show you what customer service used to be like in the bygone days when the customer was ‘king’.

I will highly recommend Jetsetter Car Rentals as my number one choice for car rentals on the Gold Coast.

Hi,

This is just a short email to thank you for your kind and helpful service when I rented a car with your company last week.

 

I am a frequent user of rental cars and I really appreciate it when I see that the service provider has gone the added distance in ensuring my experiance with them is the best it can be.

The car was clean and fresh. Available when I arrived and efficently handled allowing me to continue on my way with minimal delay.

This is my first time with your company and you will be my rental company of choice when I return to the Gold Coast. Well done

This is the second time we used Jetsetter for our car hire.

 

Our last trip was about 7 and a half years ago where we found Uben and liked the convenience of being so close to the airport and close to our accommodation. Uben was very helpful in getting a car prepared for us with 2 car seats as we had our two eldest daughters Alessia (2 years old) and Amelia who was only 6mths old.

This time we did not even look into other companies!

When i called to make a booking Uben told me that he didn’t remember us (not that i thought he would!) but i told him he may remember us when he sees us in person!! And that he did!

He was very prompt in coming to pick us up at the airport, was able to again give us a reliable car that we used for our 8 day stay.He even upgraded to his luxury car range,a toyota avalon with all the bells and whistles and even cruise control you know,and all this at no extra cost.

It is a pleasure doing business with you Uben and rest assured that as long as we keep visiting the Gold Coast we will keep coming back to you.

I have no hesitation in recommending Jetsetter to other families with young children whilst they visit the Gold Coast.

Thank you very much for the use of your Camry hire cars when Helen and I have come down from Darwin to holiday and recently to buy a house in Murwillumbah.

 

We have found your service to be efficient, reliable, cost effective and personal.

We have absolutely no hesitation in recommending your company to all our friends and relatives.

Thank you once again,

Many thanks for using a rental car gold coast from Jetsetter car rentals.

 

Our family had a fantastic time visiting the theme parks.

The car allowed us more time to enjoy the sights around the Gold Coast rather than waiting for buses and taxis.

The Toyota Avalon that we used was clean,reliable and good to drive.

We have no hesitation referring you to friends family and work colleagues and your service and support was greatly appreciated.

All the very best for your future.

Thank you very much for your very kind assistance while we holidayed recently on the Gold Coast. You responded quickly to provide us with a car the day we phoned from our apartment in Coolangatta and we were very pleased with the comfortable, well maintained, affordable vehicle that you supplied us with.

 

The added use of the GPS guidance device was absolutely marvellous too, and allowed us to see a lot more around the whole Gold Coast area than we may have otherwise been able to had we been reliant on maps. Your Jetsetter Car Rentals location is very handy to the Gold Coast airport and we appreciated your courtesy pick up and drop off at the airport.

I was also delighted to discover that you were a former resident and mechanic from my city of North Shore in Auckland, New Zealand. So your understanding of Kiwis and our requirements, and your extensive experience with motor vehicles was most welcome thank you.

We greatly enjoyed our Gold Coast holiday, made all the better by your assistance, and look forward to doing it all over again in future years.

My family and friends travelled to QLD in January 2010 and after searching the internet we found Jetsetter Car Rentals and received a great quote for a 8 seater vehicle. Uben was very prompt at answering my queries and after booking a car we arranged for him to great us at the Brisbane Airport and take us to our accomodation.This was great as it took the stress out of arriving somewhere and finding our way after a long flight. The car was clean, reliable and suited our needs, the price was also great. I would recommend Jetsetter Car Rentals if you are looking for a reliable and friendly company and a good price.

Thanks again for looking after us during our trip in December 2010We found Uben @ Jetsetter about 3 years ago after more than 20 years of annual Gold Coast holidays and we wished that we had found him many years ago as the service,value and just all round ease you get knowing that he will be there to pick you up and drop off is just fantastic.We have travelled to Coolangatta as well as from Brisbane Airport and each trip Uben has been more than helpful in organising transfers to and from the airport with the car ready straight away.He’s great service, makes hiring a car for the entire holiday, for all our family needs(so extra boosters are no problems) really very affordable.This in turn has made our holidays really that much more care free and fantastic to get around.I would highly recommend using Uben and Jetsetter anytime any friends are heading to the Gold Coast and always do – he just makes your holiday start and finish that much easier.

A little belated note to say a Big Thank You for all the assistance rendered to both my wife and I during our recent visit to Coolangatta. We were both extremely impressed with the personal meet and greet facility and the excellent condition of the car.

 

Furthermore, the friendliness and attention to detail added a softer touch to customer care. This together with the competitive rates offered was certainly a major draw card.

I will certainly contact you on my next visit to the Gold Coast.

We were absolutely thrilled with the car!

Current Financial crisis have hit us hard, but we have always found your services to be affordable. I have already mentioned your company to three of my friends who are intending to fly to Gold Coast over the next few months

Uben is a good caring person that has always looked after the older folk.

I will be back for sure

After a recent article in our local newspaper by Ngaire Deed, of Deed Office Products, Waiuku, Auckland, New Zealand and her great experience with you for a rental car. am hoping you could provide me with a quote: We are a family of 2 adults and 3 children and looking at a rental car from 14 Jan thru to flying out early 21st Jan 2010. We will just be travelling to Brisbane for the one day other than than just cruising around surfers to the theme parks etc

Hi Uben, my name is Deidre Hammond, we hired a car last June but had to come back early due to the passing of my Father…hope you are well. We have booked another holiday & would like to rent the purple festiva again if possible. If not another small 4 cylinder is fine. Our dates are…arrive Wednesday 17.6.09 approx 1.05pm….and depart Friday 26.6.09 1.35pm, being nine nights…I have the letter you gave me for the five days credit car rental that you so readily issued to me on compassionate grounds.Could you please confirm at your earliest that this is o.k and then I will pay necessary deposit straight away..Thank you Uben very much for your help.

Just a note to say thanks for the great friendly service we received on our third car hire from you. We shall certainly use your company again.Will always remember the friendly man at Jetsetter.I have already told my friends about you.

Thank you so much for the recent car hire!

 

The Avante was a dream to drive! We had a great trip and the service you provided was fantastic! I will highly recommend you to all my fellow ‘dodo’ staff!

We look forward to seeing you next time we are in sunny Gold Coast!!